By ordering comp cards with eColorPrint you agree to the following terms:

 

1. Shipping: All shipping is via Fed Ex Ground which takes 1-5 business days.       eColorPrint
shall not be responsible for damage, nondelivery, delayed delivery or any problem caused by the FedEx system to your originals or cards. Your cards are shipped with insurance coverage. If your cards are returned to us by FedEx for nondelivery due to the wrong address you will be charged another shipping fee to redeliver. We can not reship orders that have not been returned to us. If your order is late being delivered we will not reprint the cards and reship them, we will wait until they are returned to us and then resend them at your expense.  You will be provided with a FedEx tracking number.


2. Company Imprints and Your Images : All orders will include our company imprint which will be discreetly positioned. Your images may be used as samples of our work either on the web or in print.  Your images will not be sold or used for any other purpose.  You may request that our imprint be left off your card.


3. Non-Collection of Orders & Originals: eColorPrint shall not assume any liability for orders or originals not collected by the client within 3 months from the date of the order, whether paid or not. If you send images and do not pay/complete your order and do not request the images to be sent back to you at your expense, they will not be returned.  Damage to originals due to shipping is a matter to be taken up with the shipper not eColorPrint as we are not responsible once the items leave our posession.


4. Liability: Whereas every effort is made to meet our anticipated delivery dates, eColorPrint shall have no liability for any damage, incurred cost or loss of income sustained by any client due to delays, for whatever reason, resulting from or by eColorPrint or the FedEx system.


5. Adjustments: eColorPrint has the right to reprint or refund orders who purchased a paper proof. Orders that do not purchase a paper proof will not be refunded or reprinted free of charge.


6. Cancellations: Any order cancelled prior to the beginning of printing and proofing is subject to a charge of 50% of the total order price. If you decide to cancel your order after viewing proofs your order is subject to a charge of 75% of the order price.

7. Payment:  No work will be done on any order without full payment first.  This includes clearing of personal checks and money orders, credit cards and debit cards.  Please request a sample card to view our work before ordering.